Mercedes-Benz is recalling nearly 37,000 vehicles throughout Canada to address a serious safety concern involving a potential rollaway risk. The automotive manufacturer identified that under specific conditions, certain vehicles may not remain stationary when shifted into park, posing an unintended movement danger to vehicle occupants and bystanders alike.

According to Mercedes-Benz, the issue stems from a technical fault that could prevent the transmission from engaging the park lock effectively. The company is currently working with transport authorities to notify affected owners. Owners are being advised to ensure their parking brake is fully engaged every time they exit their vehicle until the necessary software update or mechanical inspection is completed at an authorized service center.

The recall covers a wide range of models manufactured during specific production years. Dealers will perform the required corrective measures at no cost to vehicle owners. Those affected will receive formal notification by mail with instructions on how to schedule an appointment for the remediation process. It is highly recommended that owners monitor official manufacturer correspondence or use the online VIN lookup tool provided by the company to verify if their specific unit is included in this safety campaign.